Office 365 E3 plus advanced security, compliance, and voice (Teams Phone, Audio Conferencing) — the top Office-only Enterprise tier.
Office 365 Enterprise ladder
Variants
Same product, different region/billing/bundling flavor — the base SKU is listed first.
- Office 365 E5 (this page)
- Office 365 E5 EEA (no Teams) — EEA (no Teams)
- Office 365 E5 EEA (no Teams) without Audio Conferencing — EEA (no Teams) without Audio Conferencing
- Office 365 E5 Without Audio Conferencing — Without Audio Conferencing
Included products
Derived from the service plans Microsoft provisions with this SKU — Microsoft publishes no product-in-bundle mapping.
What's included
Curated capability groupings first, then every remaining service plan Microsoft provisions with this SKU — together they're the complete list, nothing is hidden.
| Security |
|---|
| Defender for Office 365 Plan 2 Protects email and collaboration content from phishing, malware, and malicious links via Safe Links and Safe Attachments. Protects mail and collaboration content from phishing and malware: Safe Links, Safe Attachments, and anti-phishing at Plan 1; adds automated investigation/response, attack simulation, and threat hunting at Plan 2. |
| Defender for Cloud Apps Office 365 Cloud App Security (Microsoft 365 apps only) A lighter-weight cloud app discovery and control capability bundled into Office 365 E5 — a subset of the standalone Microsoft Defender for Cloud Apps. A cloud access security broker (CASB): discovers shadow IT, and applies session/access policies across sanctioned SaaS apps. The Office 365-scoped tier only covers Microsoft 365 activity; the full product extends that policy control to third-party cloud apps. |
| Compliance |
| Litigation Hold Hosted Exchange mailboxes with a larger mailbox quota and an in-place archive, compared to Exchange Online Plan 1. Preserve all mailbox items (including permanently deleted ones) indefinitely or for a set period, so nothing can be altered or purged during a legal matter. Requires Exchange Online Plan 2 — mapped here as the enabling plan, since Litigation Hold itself has no separate license line item. |
| Retention Policies Retention labels and policies that keep content an organization needs and delete content it doesn't, on a defined schedule. Keep or delete content on a schedule, org-wide or by label, across Exchange, SharePoint, OneDrive, and Teams — for regulatory retention requirements or simply to reduce stale-data risk. |
| eDiscovery Premium Advanced eDiscovery search, review, and analysis tools, including machine-learning-assisted review, for legal and compliance investigations. Search, hold, and export content across mailboxes, SharePoint, OneDrive, and Teams for a legal or investigative matter. Standard covers search/export; Premium adds review sets, custodian management, and analytics (near-duplicate detection, email threading, predictive coding). |
| Sensitivity Labels Automatic labeling Manual sensitivity labeling for Office documents and email to classify and protect content. Classify and protect content (encryption, watermarking, access restriction) by applying labels users pick or that get applied for them. Manual, user-applied labeling is the base tier; automatic labeling (content is scanned and labeled without user action) needs the higher tier. |
| Audit Premium Extends Microsoft Purview Audit with a longer retention window and additional high-value audit log events for forensic investigations. A searchable log of user and admin activity across Microsoft 365. Standard covers 180 days of retention and core events; Premium extends retention to a year (with add-ons to 10 years), adds high-value crucial events (mailbox access, mail-forwarding-rule changes), and higher log bandwidth for faster forensic investigation. |
| Purview Information Protection (analytics) Premium Reporting on sensitivity-label usage and information-protection activity across the tenant. Visibility into where labeled/sensitive content actually lives and how it moves (Content Explorer, Activity Explorer) — distinct from Sensitivity Labels itself, which covers creating and applying the labels; this is the reporting/analytics layer on top. |
| Records Management Manages regulatory, legal, and business-critical records through their full retention and disposition lifecycle. Classify content as an official business record with a defensible retention/disposition schedule, event-based retention, and disposition review before deletion. |
| Communication Compliance Scans internal and external communications for policy violations such as harassment, regulatory breaches, or sensitive-data sharing. Scans internal and external communications (Teams, Exchange, third-party connectors) for policy violations — harassment, regulatory/insider-trading language, sensitive-data sharing — and routes matches to reviewers. |
| Customer Key Lets an organization supply and control its own encryption keys for Microsoft 365 data at rest. Supply and control your own encryption keys for Microsoft 365’s at-rest data encryption layer, so Microsoft can’t access your content without your key. |
| Customer Lockbox Requires explicit customer approval before a Microsoft engineer can access content to resolve a support request. |
| Productivity |
| Exchange Mailbox Plan 2 Hosted Exchange mailboxes with a larger mailbox quota and an in-place archive, compared to Exchange Online Plan 1. The hosted Exchange Online mailbox itself — email, calendar, and contacts. Plan 1 is the standard tier; Plan 2 adds a larger mailbox quota and an in-place archive; Kiosk is a lighter, lower-quota tier for frontline/deskless workers. |
| SharePoint / OneDrive Storage Tier Plan 2 |
| Teams (core / shared channels) Chat, meetings, calling, and file collaboration in shared team and channel workspaces. Chat, meetings, calling (within the org), and file collaboration — including shared channels for cross-team and cross-org collaboration without switching tenants. |
| Desktop Office apps (Word, Excel, PowerPoint, Outlook) The full desktop Office applications (Word, Excel, PowerPoint, Outlook, and more) with click-to-run installation and automatic updates. |
| Bookings Online appointment scheduling and calendar management for customer-facing bookings. A public-facing, self-service appointment-scheduling page synced to staff calendars — common for clinics, salons, and internal 1:1 scheduling. |
| Planner Task and project management with boards, buckets, and assignments for team-based work tracking. Kanban-style task boards for team work, integrated with Teams and Microsoft 365 Groups. |
| Power Apps / Power Automate (seeded) A seeded entitlement for building and running custom low-code business apps, bundled into qualifying Plan 3-tier subscriptions. The Power Apps and Power Automate usage rights included at no extra cost with most Microsoft 365/Office 365 plans — enough to build apps and flows against Microsoft 365 data. Premium connectors, per-app/per-user plans, and Dataverse capacity are separate, purchasable Power Platform licenses not covered here. |
| Viva (core) The core Viva Engage (formerly Yammer) community and communication experience integrated into Microsoft 365. The employee-experience platform surfacing engagement, community, and knowledge-sharing (Viva Engage, the modernized Yammer) inside Microsoft 365. Viva has several separately licensed modules (Insights, Learning, Goals, Glint) beyond this core. |
| Voice |
| Audio Conferencing Lets meeting participants dial in by phone instead of connecting over the internet. |
| Teams Phone Cloud-based call control (hold, transfer, forward, voicemail) that turns Microsoft Teams into a phone system — external calling requires a calling plan or an existing telephony connection. Make and receive PSTN phone calls, transfer, and hold directly inside Teams — replacing a traditional PBX. Needs a calling plan or Direct Routing/Operator Connect to actually reach the phone network. |
| Analytics |
| Power BI Pro Create, share, and collaborate on Power BI reports and dashboards with other Pro-licensed users. Publish, share, and collaborate on Power BI reports and dashboards org-wide (free/per-user Power BI can view and build but not share without Pro or Premium capacity). |
| Other service plans |
| Office for the Web Browser-based versions of Word, Excel, PowerPoint, and OneNote for viewing and editing documents without installing desktop apps. |
| Azure Rights Management · RMS_S_ENTERPRISE Encrypts and applies usage restrictions (view-only, no-forward, expiration) to documents and email so protection travels with the file. |
| Data Classification in Microsoft 365 Automatically identifies and classifies sensitive content (such as credit card or ID numbers) across Microsoft 365 for use in protection and compliance policies. |
| Information Barriers Restricts communication and collaboration between specified groups of users — for example, to prevent conflicts of interest. |
| Microsoft 365 Defender A unified cross-product incident view and automated investigation/response across the Microsoft Defender security products. |
| Microsoft Communications DLP Applies data loss prevention policies to Microsoft Teams chats and channel messages. |
| Microsoft Data Investigations Search, hold, and export content across Microsoft 365 workloads to support internal investigations. |
| Office 365 Privileged Access Management Requires just-in-time approval for administrators to perform specific high-risk Exchange Online tasks. |
| Premium Encryption in Office 365 Applies more granular, condition-based encryption rules to Outlook email beyond standard Office 365 Message Encryption. |
| Common Data Service · DYN365_CDS_O365_P3 The underlying Dataverse storage and data model that Power Apps, Power Automate, and other Power Platform tools are built on. |
| Common Data Service for Teams · CDS_O365_P3 Dataverse storage scoped for Power Platform apps built and used within Microsoft Teams. |
| Graph Connectors Search with Index Indexes third-party and line-of-business content so it appears in Microsoft Search results alongside Microsoft 365 content. |
| Insights by MyAnalytics Personal productivity and wellbeing insights (focus time, collaboration patterns, after-hours work) delivered by email digest and a Teams add-in. |
| Microsoft Excel Advanced Analytics Advanced statistical and forecasting analysis tools within Excel. |
| Microsoft Forms (Plan E5) Create surveys, quizzes, and polls, and view response results and analytics. |
| Microsoft Kaizala Pro · KAIZALA_STANDALONE A retired mobile messaging and lightweight work-management app for large, distributed workforces. |
| Microsoft MyAnalytics (Full) The full version of Microsoft's personal productivity-analytics feature, superseded by Viva Insights. |
| Microsoft Search Unified search across Microsoft 365 apps and connected data sources, including third-party content via Graph connectors. |
| Microsoft StaffHub A retired scheduling and shift-management tool for frontline teams, superseded by Shifts in Microsoft Teams. |
| Microsoft Stream for Office 365 E5 Video storage, sharing, and playback for Microsoft 365 content such as Teams meeting recordings. |
| Microsoft Teams Events |
| Mobile Device Management for Office 365 Basic mobile device management for Office 365 apps and data — PIN/encryption enforcement and remote wipe of company data, without a full Intune deployment. |
| Power Virtual Agents for Office 365 · POWER_VIRTUAL_AGENTS_O365_P3 A seeded entitlement for building and publishing simple chatbots without writing code. |
| Project for Office (Plan E5) Lightweight, web-based task and project tracking bundled into qualifying Microsoft 365 E5 plans. |
| RETIRED - Microsoft Communications Compliance A retired predecessor to Microsoft Purview Communication Compliance — no longer an active product. |
| Skype for Business Online (Plan 2) Legacy enterprise voice, video, and instant-messaging service, superseded by Microsoft Teams. |
| Sway A web-based app for creating interactive presentations, reports, and newsletters from text, images, and video. |
| To-Do (Plan 3) Personal task management with lists, reminders, and Outlook task integration. |
| Viva Learning Seeded A hub inside Teams for discovering, sharing, and tracking learning content from Microsoft, LinkedIn Learning, and other providers. |
| Whiteboard (Plan 3) A freeform digital canvas for real-time visual collaboration and brainstorming. |