Power Virtual Agents for Office 365
Microsoft uses this display name for more than one service plan — this one is POWER_VIRTUAL_AGENTS_O365_F1.
Not yet mapped to a curated capability.
Included in 4 licenses
Microsoft 365
Microsoft 365 F3 Office 365 F3 plus Windows, Intune, and Entra ID for frontline devices — the frontline-worker counterpart to Microsoft 365 E3.
Office 365
Office 365 F3 Frontline-worker email and web/mobile Office apps — a lighter, pre-Microsoft-365 predecessor to Microsoft 365 F3.