Microsoft Teams Shared Devices

Advanced identity and access management: Conditional Access, group-based access management, and self-service password reset with on-premises write-back.

Enforce sign-in rules (require MFA, block legacy auth, require a compliant device, restrict by location) based on user, app, and risk signals.

Advanced identity and access management: Conditional Access, group-based access management, and self-service password reset with on-premises write-back.

Let users reset or unlock their own account without a help desk call. Basic cloud-only SSPR is available broadly; on-premises writeback (syncing the reset back to Active Directory) requires Entra ID P1.

Cloud-based mobile device and application management — enroll, configure, and enforce compliance policies on company and personal devices.

Enroll, configure, and manage Windows, iOS, Android, and macOS devices: compliance policies, app deployment, and remote wipe.

Cloud-based mobile device and application management — enroll, configure, and enforce compliance policies on company and personal devices.

Provision and configure new Windows devices out of the box, straight from the cloud, with no imaging. Autopilot itself has no separate license line item — it’s an Intune-dependent deployment workflow, mapped here to Intune Plan 1 as the plan that actually enables managing the enrolled device afterward.

Cloud-based mobile device and application management — enroll, configure, and enforce compliance policies on company and personal devices.

Centrally enforce BitLocker drive encryption policy and escrow recovery keys. BitLocker itself ships with Windows Pro/Enterprise; cloud-based policy and key escrow specifically need Intune, mapped here as the enabling plan since there’s no dedicated BitLocker-management license line item.

Cloud-based call control (hold, transfer, forward, voicemail) that turns Microsoft Teams into a phone system — external calling requires a calling plan or an existing telephony connection.

Make and receive PSTN phone calls, transfer, and hold directly inside Teams — replacing a traditional PBX. Needs a calling plan or Direct Routing/Operator Connect to actually reach the phone network.