Dynamics 365 Customer Insights - Journeys: Elevate customer experiences - Enable advanced personalization using simple formulas to modify text, dates, and numbers Beta
Data as of 2 hours ago (26 October 2026)
Description
Apply a variety of PowerFx functions to text, numbers, and dates in messages. Text functions include concatenation, change case, trim, substitute, and replace. Number functions include arithmetic calculations, rounding, and formatting. Business Value: Enhance personalization by transforming data directly within your messages using PowerFx expressions. Standardize customer names (for example, convert to proper case), format dates and numbers for different regions, and perform simple calculations such as days until expiration or suggested donation amounts based on prior activity. These capabilities help you deliver more accurate, relevant, and engaging communications, all without requiring changes to your data model. Enabled for: Enabled for admins/makers/marketers automatically
Change history
Added to the roadmap 22 October 2026. Tracked here since 23 October 2026. Earliest target we recorded: November 2026 (since tracked — Microsoft may have moved it before we started watching).
Nothing has changed on this item since tracking began on 23 October 2026. Changes appear here as Microsoft updates the feed.