Dynamics 365 Field Service: Automate optimizations with Scheduling Operations Agent Beta
Data as of 2 hours ago (26 October 2026)
Description
This release expands the optimization capabilities of the Scheduling Operations Agent to include the ability to create recurring optimizations on a schedule. The agent considers the availability of the resources, their current schedules, and unscheduled requirements. It suggests a schedule that honors configured constraints and optimizes it according to the selected goal. The agent automatically runs optimizations and applies the results on the configured schedule. New capabilities include: Configure optimization plans to run on a recurrence schedule. Add and weight additional objectives to optimization goals. These capabilities build on the existing public preview of the Scheduling Operations Agent and are automatically enabled for all organizations that have the agent enabled. Learn more at Scheduling Operations Agent overview.
Change history
Added to the roadmap 2 October 2026. Tracked here since 3 October 2026. Earliest target we recorded: April 2027 (since tracked — Microsoft may have moved it before we started watching).
Nothing has changed on this item since tracking began on 3 October 2026. Changes appear here as Microsoft updates the feed.