Dynamics 365 Field Service: Support multiple payers across Work Order lines Beta
Data as of 1 hour ago (26 October 2026)
Description
Field work does not always have a single payer. A customer may be responsible for the primary service while another party, such as a warranty provider, manufacturer, partner, or other eligible billing customer, is responsible for specific products or services performed during the same visit. This capability gives service teams more flexibility during execution by allowing the billing responsibility to be determined at the individual Work Order line level rather than just requiring every transaction on the Work Order to follow the same payer.
Change history
Added to the roadmap 25 September 2026. Tracked here since 26 September 2026. Earliest target we recorded: November 2026 (since tracked — Microsoft may have moved it before we started watching).
Nothing has changed on this item since tracking began on 26 September 2026. Changes appear here as Microsoft updates the feed.