Microsoft Teams: Intelligent call delegation Beta
Data as of 1 hour ago (26 October 2026)
Description
Incoming Teams calls don't wait for a break in your day. Intelligent call delegation provides AI-powered calling assistance so you can focus on the conversations that matter most. It answers calls and gathers context, helping you decide whether to pick up and engage the caller. It can also schedule follow-up appointments through an integration with Microsoft Bookings so you can reconnect with callers at a more convenient time.
Change history
Added to the roadmap 30 September 2026. Tracked here since 1 October 2026. Earliest target we recorded: November 2026 (since tracked — Microsoft may have moved it before we started watching).
Nothing has changed on this item since tracking began on 1 October 2026. Changes appear here as Microsoft updates the feed.