Microsoft Teams: Line key support for shared line and call transfers Beta
Data as of 1 hour ago (9 September 2026)
Description
This feature will enable you to assign shared lines to a line key and view the boss and delegates of the line along with their presence on Teams Phone devices with touch screens. This feature allows delegates to pick up calls on behalf of the boss by pressing the line key and join active calls. Additionally, users will be able to assign the transfer action to the line key, enabling them to transfer active calls by simply pressing that line key.
Change history
Added to the roadmap 26 March 2025. Tracked here since 1 September 2026. Earliest target we recorded: May 2025 (since tracked — Microsoft may have moved it before we started watching).
Nothing has changed on this item since tracking began on 1 September 2026. Changes appear here as Microsoft updates the feed.