Microsoft Teams: Copilot summary for transferred calls Beta
Data as of 2 hours ago (26 October 2026)
Description
When a call is forwarded/transferred to another colleague, users can prompt Copilot to automatically summarize the context, open questions, etc. for the call as a briefing for the receiving colleague. This feature ensures that the recipient is well-informed about the previous conversations related to the transferred call, enhancing their understanding and preparedness.
Change history
Added to the roadmap 7 March 2025. Tracked here since 1 September 2026. Earliest target we recorded: June 2025 (since tracked — Microsoft may have moved it before we started watching).
Nothing has changed on this item since tracking began on 1 September 2026. Changes appear here as Microsoft updates the feed.